Hospitality

Tourism & Hospitality Professional Skills

Service excellence, guest experience, and operations for hotels, events, and tourism teams.

Service excellence, guest experience, and operations for hotels, events, and tourism teams.

Admiral Training School delivers this programme as a needs-based intervention. You study online at your pace, complete the lessons, then write a short test to confirm understanding. Materials are produced by ATS and aligned to workplace practice, with theory plus applied tasks.

The programme is suitable for corporate delegates, public-sector staff, individual participants, and students preparing for a professional role.

Lessons

  1. The guest experience
  2. Service operations
  3. Recovering service failures

Online test: Tourism & Hospitality Professional Skills — Online Test · 20 minutes · pass mark 50%